REPAIRS & SERVICING

At Beccles Sewing & Handicrafts

We are proud members of the SEWING MACHINE TRADE ASSOCIATION (SMTA)

We are licenced service agents for Brother, Babylock, Janome & Pfaff. We deal with all guarantee work for all the machines we sell. We service and repair leading brands of sewing, embroidery, overlocker & embellisher machines and Brother Scan n Cut models.

From vintage to modern we enjoy working on all ages of machines, we have two engineers on site who will carry out the work, Steve & Claire. They both have a varied and wide knowledge of different sewing & embroidery machines and between them they will be able to help and advise you on the best treatment for machine and potential costs involved.

Members of our BECSEW VIP club are entitled to a reduced price on all servicing & repairs. (Buying a machine from us at Beccles Sewing & Handicrafts is the ONLY way you can join the BECSEW VIP Club.)

All our repair and servicing charges are below national recommended charges

When we accept a machine for repair we charge a £20.00 inspection fee to cover initial work on the machine. This fee is not returnable but provided the job goes ahead it is deducted from the cost.

Example prices for servicing. (Inclusive of VAT) 
All of our servicing & repairs prices are below national recommended rates.

Standard format mechanical zig zag & fancy stitch machine; £79.00 (VIP cub member £75.00),

Standard format Electronic/computerised machine £85.00 (VIP member £80.00)

Embroidery machine & attachment (standard format) £139.00 (VIP member £125.00)

Embroidery only machine (standard format) £79.00 (VIP member £75.00)

Standard overlocker £95.00 (VIP member £89.00)

Minor repairs are included in the price of a service, any parts required and large & complex repairs will incur an extra charge, for which we will give a quote.
Please Note: We will NEVER add an extra charge to a service without asking you first if you wish us to proceed (except perhaps a small item, like a light bulb for example, which only costs a pound or two)

We are a bit old fashioned in that, when we replace a part in a machine, we will give you the part which we have removed from the machine. This practice is less common nowadays but was traditionally done, by reputable appliance repairers, as the customers guarantee that the replacement has been done.

We pride ourselves on the quality of the services we provide, our engineers take the time required to complete each job with the care & attention that it deserves. 

Because of this our wait time can vary, if you would like any advice or to pre-book your machine into skip the wait time please give us a call on 01502 714234 where our friendly staff can help you further.